
A couple of weeks ago, I was using a geotechnical report to develop a critical parameter for design of a particular foundation system. Like so many geotechnical reports I see, this report had many of the signs of being the product of commodity geotechnical services, as is often practiced when materials testing agencies offer geotechnical engineering. When geotechnical services are provided at the lowest possible cost, the effort to perform a subsurface exploration and provide a report must be reduced to the minimum, using the lowest-cost staff available. There is no budget for detailed analysis of data or development of site-specific recommendations by senior staff. The report is similar in form to those provided at a higher cost, but the substance and the level of service that produced it are not the same.
Interestingly, the services and reports provided by commodity geotechnical firms have a lot of the same shortcomings. Perhaps this should not come as a surprise. To be competitive, these firms will have to use a lot of the same means to reduce the price of their services as similarly situated firms. This price competition on increasingly similar products and services is the essence of commoditization. Reaching the end of the process is to be a true commodity and be indistinguishable, except on price. While commodity geotechnical services are less expensive, they often increase cost overall by incentivizing excessive conservatism in design, leading to higher cost of construction and also by increasing uncertainty during construction, leading to a higher risk of claims and delays.
Having had a lot of experience reading and using geotechnical reports, as well as experience producing them, the signs of commodity geotechnical services are quickly recognizable to me. They reflect a lack of thought and attention to detail in scoping the subsurface exploration, collection and presentation of data and development of recommendations. Here are a few common problems: Continue reading “What’s Wrong with Commodity Geotechnical Reports”